Privacy policy

Last updated: 30 March 2026

NP Packaging Ltd is a UK-based supplier of takeaway packaging products, including cups, containers, and eco-friendly food packaging solutions for businesses and households across the United Kingdom.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services. By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect personal information to process orders and provide our services effectively. This may include:

  • Name, billing address, and delivery address
  • Email address and phone number
  • Payment details (processed securely via our payment providers)
  • Order history and purchase details
  • Device and browsing information (such as IP address and browser type)

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Deliver products within the United Kingdom
  • Provide order updates and customer support
  • Improve our website and services
  • Send relevant offers or updates (you can opt out anytime)
  • Prevent fraud and maintain website security

When you place an order, your information is used to manage payment, dispatch, and delivery.

3. Sharing Your Information

We only share your information where necessary to operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment providers (for secure transactions)
  • Delivery partners (to ship your orders)
  • Service providers (such as analytics or email systems)

We do not sell your personal data to third parties.

4. Cookies and Tracking

We use cookies to improve your browsing experience, analyse website traffic, and personalise content. You can control or disable cookies through your browser settings.

5. Data Security

We take appropriate measures to protect your personal information. Our website is secured with SSL encryption, and all payments are processed through trusted providers.

6. Data Retention

We keep your personal information only as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

7. Your Rights

If you are based in the UK or EU, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing
  • Withdraw consent for marketing

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

10. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

NP Packaging Ltd
28 Redburn Drive
Bradford
West Yorkshire
BD18 3AZ
United Kingdom

Email: info@nppackaging.co.uk
Phone: +44 7859 797428

We are committed to transparency, security, and providing accurate information to our customers.