Terms of service

Terms of Service
Last updated: March 2026

Welcome to NP Packaging Ltd. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. About Us

NP Packaging Ltd is a UK-based supplier of takeaway packaging products for businesses and households across the United Kingdom.

2. Orders & Payments

  • All orders are subject to availability and acceptance
  • Prices are displayed on our website and are subject to change without notice
  • Full payment is required before order processing begins

Once an order has been placed, changes or cancellations may not be possible after dispatch. Please ensure all order details are correct before confirming your purchase.

3. Returns & Refunds

We offer returns in accordance with our Refund & Returns Policy.

  • Customers may request a return within 14 days of delivery
  • Items must be unused and in original condition
  • Refunds are processed once returned items are received and inspected

Please refer to our Refund & Returns Policy for full details.

4. Product Information

We aim to ensure all product descriptions, images, and specifications are accurate.

However, slight variations in colour, size, or material may occur due to manufacturing processes and do not affect product quality.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of NP Packaging Ltd and may not be used without permission.

6. Limitation of Liability

To the fullest extent permitted by law, NP Packaging Ltd shall not be liable for any indirect or consequential loss arising from the use of our products or services.

Our liability is limited to the value of the order placed.

7. Customer Responsibilities

Customers are responsible for providing accurate information when placing orders.

We are not responsible for delays or issues caused by incorrect delivery details provided at checkout.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

9. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

NP Packaging Ltd
28 Redburn Drive
Bradford
West Yorkshire
BD18 3AZ
United Kingdom

Email: info@nppackaging.co.uk
Phone: +44 7859 797428

We are committed to providing clear, fair, and transparent terms for all customers.